Danilov, A. V.
| Issue | Section | Title | Abstract | File |
| Vol 29, No 3 (2021) | Articles | The experience of SERVQUAL technique application in measuring satisfaction of patients with medical services quality | Abstract | |
| Vol 29, No 4 (2021) | Articles | The measurement of degree of satisfaction of patients at evaluation of quality of applied services in hospital on the basis of SERVQUAL technique | Abstract |