Problems of Social Hygiene, Public Health and History of MedicineProblems of Social Hygiene, Public Health and History of Medicine0869-866X2412-2106Joint-Stock Company Chicot155810.32687/0869-866X-2024-32-6-1234-1242НеопределенThe strategic choice of organizational technologies preventing burning out of general practitioners in the system of patient-oriented medicineZudinA Binfo@nriph.ruKuznetsovaM Amascha.kuznetsova@yandex.ruVasilyevaTatyana Pvasileva_tp@mail.ruTyranovetsS Vstyranovets@gmail.comKuznetsovaK Yukama.123@yandex.ruN. A. Semashko National Research Institute of Public Health, 105064, Moscow, RussiaThe Federal State Budget Institution “The Center of State Sanitary Epidemiological Surveillance” of the Administrative Directorate of the President of the Russian Federation, 121359, Moscow, Russia091220243262704202527042025Copyright © 2025,2025<p>The general medical practice in modernized primary health care units of Moscow medical organizations by its generalized statistical indicators takes the leading place in rating of health care organizations of the Subjects of the Russian Federation. The research study revealed problems in achieving target indicator level of patient satisfaction with quality of medical care provided by general practitioners/family doctors made up to 54.3%. One of the causes was higher degree of physician burnout (34.1%). To elaborate efficient prevention program,a set of organizational technologies to prevent burnout was developed and tested. The purpose of the study was approbation of developed organizational technologies preventing burnout of general practitioners in the pilot project.<br />The methodology of pairwise survey permitting to simultaneously obtain answers of respondents patients and general practitioners to objectify results of the study, characterizing factors under study at fixed period of time the last 12 months. The sociological survey was applied on the basis of two international questionnaires EUROPEP (to study patient satisfaction) and COSPOQ III to evaluate psycho-social state of general practitioners).<br />The developed organizational technologies of burnout prevention permitted to increase index of patients' satisfaction with medical care up to 30.33%, and cumulative efficiency on blocks of questionnaire up to 26.97%. Conclusion. 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