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<article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" article-type="research-article" dtd-version="1.1d1" xml:lang="en"><front><journal-meta><journal-id journal-id-type="publisher">Problems of Social Hygiene, Public Health and History of Medicine</journal-id><journal-title-group><journal-title>Problems of Social Hygiene, Public Health and History of Medicine</journal-title></journal-title-group><issn publication-format="print">0869-866X</issn><issn publication-format="electronic">2412-2106</issn><publisher><publisher-name>Joint-Stock Company Chicot</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="publisher-id">1022</article-id><article-id pub-id-type="doi">10.32687/0869-866X-2022-30-5-865-869</article-id><article-categories><subj-group subj-group-type="heading"><subject>Научная статья</subject></subj-group></article-categories><title-group><article-title>FROM “CAPRICE MEDICINE” TO “EQUAL RESPONSIBILITY MEDICINE”: TASKS, TECHNOLOGIES AND SPECIFICS OF CONFLICT MANAGEMENT IN A MULTIDISCIPLINARY PRIVATE CLINIC</article-title></title-group><contrib-group><contrib contrib-type="author"><name name-style="western"><surname>Muslimov</surname><given-names>M. I.</given-names></name><bio></bio><email>office@auz.clinic</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author"><name name-style="western"><surname>Petrova</surname><given-names>I. A.</given-names></name><bio></bio><email>-</email><xref ref-type="aff" rid="aff-2"/></contrib></contrib-group><aff id="aff-1">LLC "Scientific Medicine Clinic"</aff><aff id="aff-2">N. A. Semashko National Research Institute of Public Health</aff><pub-date date-type="epub" iso-8601-date="2022-12-15" publication-format="electronic"><day>15</day><month>12</month><year>2022</year></pub-date><volume>30</volume><issue>5</issue><fpage>865</fpage><lpage>869</lpage><history><pub-date date-type="received" iso-8601-date="2022-10-29"><day>29</day><month>10</month><year>2022</year></pub-date></history><permissions><copyright-statement>Copyright © 2022,</copyright-statement><copyright-year>2022</copyright-year></permissions><abstract>The article substantiates the tasks of introducing a conflict management system into the work of a private sector medical organization, reducing the number of ethical and legal conflicts that arise during the provision of medical care. The analysis of the conceptual foundations, regulatory framework and specifics of the use of conflict management tools in the context of solving organizational and managerial tasks in a private multidisciplinary clinic is presented.</abstract><kwd-group xml:lang="en"><kwd>organizational and managerial activity</kwd><kwd>conflict management</kwd><kwd>patient-centricity</kwd><kwd>multidisciplinary private clinic</kwd></kwd-group><kwd-group xml:lang="ru"><kwd>организационно-управленческая деятельность</kwd><kwd>конфликт-менеджмент</kwd><kwd>пациент-центрированность</kwd><kwd>многопрофильная частная клиника</kwd></kwd-group></article-meta></front><body></body><back><ref-list><ref id="B1"><label>1.</label><mixed-citation>Деонтология в медицине. Под ред. Б. В. Петровского. М.: Медицина; 1988. Т. 1. С. 22.</mixed-citation></ref><ref id="B2"><label>2.</label><mixed-citation>Друкер П. Задачи менеджмента в XXI веке. М.: Вильямс; 2004. 272 с.</mixed-citation></ref><ref id="B3"><label>3.</label><mixed-citation>Прокофьева Т. А., Челноков В. В. Системный анализ в менеджменте. М.: Юрайт; 2020. 313 с.</mixed-citation></ref><ref id="B4"><label>4.</label><mixed-citation>Клейнер Г. Б. Системный менеджмент и системная оптимизация предприятий. М.: Синергия; 2018.</mixed-citation></ref><ref id="B5"><label>5.</label><mixed-citation>Шахабов И. В., Мельников Ю. Ю., Смышляев А. В. Ключевые аспекты пациент-ориентированной модели управления медицинской организацией. Научное обозрение. Медицинские науки. 2020;(3):34-8.</mixed-citation></ref><ref id="B6"><label>6.</label><mixed-citation>Перепелова О. В., Петрова И. А. Пациент-центрированность при оказании населению медицинских услуг как ценность и принцип деятельности. Менеджер здравоохранения. 2019;(10):12-7</mixed-citation></ref><ref id="B7"><label>7.</label><mixed-citation>Щедровицкий Г. П. Методология и философия оргуправленческой деятельности. Основные понятия и принципы. Из архива Г. П. Щедровицкого. Т. 5. М.; 2003.</mixed-citation></ref></ref-list></back></article>
